Shipping Policy

We offer shipping within the continental United States via USPS Ground Parcel. Shipping rates are calculated based on the weight, price, and destination of your order. Orders typically ship within 1-2 business days, and delivery times vary based on your location.

 

Shipping Rates

Shipping rates are calculated based on the weight, price and destination of your order. Rates may vary based on current carrier rates and surcharges. Shipping costs will be calculated at checkout based on your order total.

 

Order Tracking

Once your order has shipped, you will receive an email with tracking information. You can also log into your account on our website to view the status of your order and track your shipment.

 

Delivery Times

Delivery times vary based on your location and shipping method. Most orders will arrive within 3-7 business days from the date of shipment. Please note that we are not responsible for any delays caused by the carrier or factors beyond our control.

 

Shipping Restrictions

We currently only ship within the continental United States. We do not ship to PO Boxes or APO/FPO addresses.

 

Multiple Shipments

If your order includes multiple items, they may be shipped separately. You will receive separate shipping confirmations and tracking information for each shipment.

 

Shipping Damage

If your order arrives damaged, please contact us within 3 business days of delivery and provide photos of the damage. We will work with you to file a claim with the carrier and replace the damaged item(s) as quickly as possible.

 

Contact Us

If you have any questions or concerns about our shipping policy, please contact us at smudgepotsexpress@gmail.com